Frequently Asked Questions
Yes, we guarantee that the product you receive will match the image displayed on our website. We aim to provide accurate and detailed visuals so you can confidently make your purchase.
Your sales receipt will be emailed to you shortly after your purchase. Please check your inbox for an email with the receipt attached. If you don’t receive it within 24 hours, reach out to our customer service team for assistance.
If you need to return an item, please follow these guidelines:
- Used Items: Items that have been used are not eligible for return.
- Damaged or Defective Items: If your item is damaged or defective, it can be returned. Contact us promptly to arrange the return.
- Shipping Fees: Buyers are responsible for return shipping costs.
For more details, review our Return and Refund Policy.
Generally, we do not restock items marked as "out of stock" as they may be obsolete or discontinued. However, there is still a possibility that the item can be restocked. If you are interested in a specific out-of-stock item, please email us at [email protected] with the details, and we will check the availability and inform you accordingly.
We are pleased to offer shipping services across Canada. No matter where you are located, from coast to coast, we ensure that your equipment can be delivered promptly and efficiently. If you have specific shipping needs or are in a remote area, please contact our customer service team for more details on delivery options and times.